Tech-The Economic Times 4 April 2018

BPO industry adds lowest number of jobs in 7 years: Report

Experts attribute the fall in numbers to focus on efficiencies and march of technology in firms once known just for call center operations.

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Average talk-time rate falls to 19 paise/minute, data to Rs 19/GB

Telecom Minister Manoj Sinha said the "average outgo for voice and data services in India has shown a continuous downward trend".

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